Now train your staff on your handbook and steps of service, not just your menu
New one, and it might be my favorite thing we've shipped: you can now train your staff on your employee handbook, steps of service, and procedures — not just your menu.
Every restaurant hands a new hire a handbook. Almost nobody reads it. They sign the last page, drop it in a drawer, and you find out what they didn't absorb the first time something goes wrong — the carding mistake, the allergen they didn't report, the comp they weren't allowed to give.
## Upload it. It becomes a quiz they have to pass. Same flow you already know. Upload your handbook, your steps of service, or any procedure doc — PDF or a phone photo — and our AI turns it into 100-plus grounded questions in minutes. Not generic restaurant trivia: your rules, your numbers, your policies.
I ran a real employee handbook through it to test. It came back with questions like:
- The non-negotiables — "up to what apparent age must you card a guest?"
- Scenario judgment — "a coworker's roommate was diagnosed with Hepatitis A. What do you do?"
- Steps of service — "within how many seconds must a guest be greeted?"
- The negative knowledge — "which of these is NOT a reportable diagnosis?"
Those are the questions that separate a server who's read the handbook from one who just signed it.
## Before the first shift, not after the first mistake Send the handbook quiz before a new hire's first shift, the same way you'd send a pre-shift menu quiz. They take it on their phone, on their own time. You see exactly who knows the carding policy and who needs a closer eye. No more "I didn't know" after the fact — you've got the score that says they did.
This is the piece that makes us your onboarding partner, not just your menu-training tool. One platform now covers the menu, the floor, and the rulebook.
Read more: employee handbook and steps of service training.
Have a great day! — Terry
