KNOWLEDGE BASE1 min read
ShiftTrained Team·3h
The Real Cost of a Server Who Doesn't Know the Menu
Let me put a number on it. A server who doesn't know your menu costs your restaurant between $4,000 and $12,000 a year in lost revenue, lawsuit risk,…
KNOWLEDGE BASE1 min read
ShiftTrained Team·Mar 1
Why Your Servers Can't Describe the Menu (And What To Do About It)
Every restaurant owner has lived this moment. A guest points at the menu and asks, "What's in the risotto?" Your server freezes. Maybe they mumble so…