Terry Psaltakis·Jun 24

Hey Team! A bartender who has to think about a vodka soda is a liability on a Friday night. I don't mean that harshly. I mean it literally. The secon…

Terry Psaltakis·May 30

Hey Team! Three weeks to onboard a new server. That was always the number in my head, the one I repeated to managers for years. Two weeks minimum to …

Terry Psaltakis·May 22

Hey Team! Fast-casual is its own beast. The ticket times are tight, the margins are tighter, and the person taking orders on Tuesday might have start…

Terry Psaltakis·May 21

Hey Team! If you've ever tried to train a sports bar staff the same way you'd train a fine dining crew, you already know how that story ends. You spe…