The short answer: show the inspector a dated record for each employee: who was trained, on what, when they passed, how they scored, and how they did …
Hey Team! Saturday night at 7:45. You're slammed. Every server on your floor passed the allergen quiz. They know how to flag a nut allergy at the tab…
Hey Team! Saturday night. A guest tells your server she has a peanut allergy. The server looks at the plate, sees the satay sauce in a little ramekin…
Hey Team! Saturday night, 7:45pm. A table of four sits down and one of them mentions she has celiac disease. Your server nods, points to the GF symbo…
Hey Team! A table of four sits down on a Friday night. One of them asks your server if the burger can come medium. Another one asks if the gluten-fre…
Hey Team! Bakery cafes are a different animal. I've trained staff across a lot of concepts over 30 years, and I'll tell you, nothing humbles a server…
Hey Team! Sushi is one of the most beautiful cuisines in the world to serve. It's also one of the most dangerous if your staff doesn't know what they…
Hey Team! Friday night. You're slammed. A four-top sits down and one of them mentions she has a tree nut allergy. The server nods, says of course, as…
