KNOWLEDGE BASE1 min read
ShiftTrained Team·Apr 12
How to Get the Most Out of Menu Quizzes
Menu quizzes aren't just a test — they're a training tool. Here's how the best managers use ShiftTrained to keep their teams sharp. 1. Quiz weekly, n…
TRAINING TIP
ShiftTrained Team·Apr 12
Quiz your team on allergens separately
Quick tip: create a separate quiz using the Allergens category and run it as its own standalone quiz. Why? Because allergen knowledge isn't just nice…
KNOWLEDGE BASE1 min read
ShiftTrained Team·Apr 2
Allergen Training Isn't Optional — Here's How to Actually Do It
A guest with a tree nut allergy sits down at your restaurant. They ask the server if the pesto pasta is safe. The server thinks for a moment and says…
KNOWLEDGE BASE1 min read
ShiftTrained Team·Mar 29
The Real Cost of Untrained Restaurant Staff
Nobody tracks the cost of a server who doesn't know the menu. There's no line item on the P&L for "revenue lost because the bartender couldn't descri…
KNOWLEDGE BASE1 min read
ShiftTrained Team·Mar 8
Pre-Shift Meetings Are Broken. Here's What Works Instead.
Let me paint a picture every restaurant manager knows. It's 4:45 PM. Service starts at 5:00. You've got six servers, two bartenders, and a busser sta…