Menu Memorization for Restaurant Servers: The 3-Minute Method That Actually Sticks

Menu memorization for restaurant servers is one of those things every operator agrees is necessary and almost nobody does well. The default approach…

#menu #memorization #training #active-recall

The Forgetting Curve and Why Restaurants Keep Retraining the Same Staff

KNOWLEDGE BASE1 min read

Terry Psaltakis·May 15

The Forgetting Curve and Why Restaurants Keep Retraining the Same Staff

Hey Team! There's a German psychologist named Hermann Ebbinghaus who figured something out in 1885 that the restaurant industry has ignored for 140 y…

#training-methodology #active-recall #restaurant-training

Active Recall vs Passive Review: Why One Works and the Other Doesn't

KNOWLEDGE BASE1 min read

Terry Psaltakis·May 9

Active Recall vs Passive Review: Why One Works and the Other Doesn't

Hey Team! I've watched a lot of servers fail at the same thing. They come in early, they sit down with the menu, they read it cover to cover. Sometim…

#training-methodology #active-recall #menu-training