KNOWLEDGE BASE1 min read
Terry Psaltakis·Jul 31
What to Do When Staff Fail the Menu Quiz
Hey Team! Someone bombed the menu quiz. Now what? First thing I'd tell you: don't make it a discipline moment. I've seen that instinct play out a hun…
Posts tagged #manager-coaching
KNOWLEDGE BASE1 min read
Terry Psaltakis·Jul 2
How to Measure If Your Restaurant Training Is Actually Working
Hey Team! Most operators train and hope. Run a new hire through the menu, shadow them for a shift or two, throw them on the floor, and cross your fin…