Terry Psaltakis·Oct 23

Hey Team! Thirty days. That's what most operators budget when they bring on a new server. Four weeks of hand-holding before someone is actually carry…

Terry Psaltakis·Oct 21

Hey Team! Most managers watch new hires during training week. They shadow them through a lunch rush, they observe a table interaction or two, and the…

Terry Psaltakis·Sep 21

Hey Team! Something happened at Black Barrel Tavern a few weeks ago that I keep thinking about, and I want to share it because I don't think it's a f…