Hey Team! Happy hour is the strangest thing in restaurants. It's the window where drink prices drop, foot traffic spikes, and, here's what nobody tal…
Hey Team! Happy hour starts at 4pm. Your bartender knows the rail. Your server knows the tables. But ask either one of them what's in the cucumber gi…
Hey Team! Greek menus are a trap for undertrained servers. Not because the food is obscure. Because it isn't. Guests think they know what they're ord…
Hey Team! Late night is its own restaurant. Different menu, different crew, different energy, and a completely different guest. The people walking in…
Hey Team! Super Bowl Sunday is not the day to discover your bar staff doesn't know the difference between your ghost pepper wings and your honey garl…
Hey Team! Friday at 9pm, the bar is packed, college football on six screens, and a woman leans over the rail and asks your bartender whether the bar …
Hey Team! Sunday at noon. The Bears just kicked off. You've got 14 tables seated, six more walking in, and your newest server just rang in three orde…
Hey Team! Every state has a version of it. You get the card, you file it, you go back to work. Responsible alcohol service training, done. Box checke…
Hey Team! Rotating tap lists are one of the best things you can do for your bar program. They create regulars who come back just to see what's new. T…
Hey Team! A bartender who has to think about a vodka soda is a liability on a Friday night. I don't mean that harshly. I mean it literally. The secon…
