Terry Psaltakis·Jul 28

Hey Team! Your best server just put in their two weeks. They're leaving for a corporate gig, moving to a different city, going back to school. Pick t…

Terry Psaltakis·Jun 16

Hey Team! After 30 years and 20-plus concepts, I've watched a lot of managers run their floors. Some of them were technically flawless, organized, pu…

Terry Psaltakis·May 5

Hey Team! Saturday night. 5:45pm. Your dining room fills up in fifteen minutes and you've just spent twelve minutes at pre-shift telling the crew abo…