Posts tagged #leadership
Hey Team! Your best server just put in their two weeks. They're leaving for a corporate gig, moving to a different city, going back to school. Pick t…
Hey Team! Saturday night at 8pm, you've got a full house, three-deep at the bar, and you're staring at your floor trying to figure out which server y…
Hey Team! The opening manager walked into Black Barrel Tavern on a Tuesday morning and the beer cooler door was propped open. All night. The reach-in…
Hey Team! After 30 years and 20-plus concepts, I've watched a lot of managers run their floors. Some of them were technically flawless, organized, pu…
Hey Team! Most restaurants have a training program. Very few have a training culture. And the difference between those two things is the difference b…
