Hey Team! Saturday night, 7:45pm, every ticket rail full. Your expo is calling orders, your servers are running food, and a guest at table 12 just se…
Hey Team! Saturday night at 7:45. You're slammed. Every server on your floor passed the allergen quiz. They know how to flag a nut allergy at the tab…
Hey Team! A guest sits down at your bar on a Saturday night and asks if you have gluten-free options. Your server nods confidently, points to the lit…
Hey Team! Picture a Saturday night at a wing joint. The kitchen's slammed, tickets are stacking, and a server leans through the pass and asks the pre…
Hey Team! Sushi service is the one place in your building where a knowledge gap can put someone in the hospital. I've run plenty of concepts over the…
Hey Team! Saturday night, full rail, and a table in section three just sent back a plate. Not because the food was bad. Because the guy who ordered t…
Hey Team! Saturday at 8pm is not the time to discover that your server has no idea what "fire" means on the line. And it's definitely not the time to…
Hey Team! Training back-of-house is just harder. Full stop. Anyone who tells you otherwise hasn't spent real time in a kitchen. Think about what you'…
