Hey Team! There's a server on every floor you've worked who knows the menu inside and out. Rattles off ingredients, handles allergen questions withou…
Hey Team! You spent three weeks talking to a small distillery in Kankakee to get their rye on your back bar. You're paying $48 a bottle when the well…
Hey Team! I went looking for the most expensive thing on a restaurant menu this week and ended up staring at the cheapest one instead. So I pulled t…
Hey Team! Saturday night at Fat Tommy's, one of our servers walked up to a four-top and said, "Do you want to see the dessert menu?" Flat. No eye con…
Hey Team! You spent six months building a relationship with a farm forty miles outside the city. You drove out there yourself. You shook hands with t…
Hey Team! Tableside service is one of the most powerful things you can do in a dining room. When it's done right, the whole room watches. When it's d…
Hey Team! Saturday night, 9pm. Bar's packed. A guy sits down, loosens his tie, and asks your bartender for a specific bourbon. A well-known one. One …
Hey Team! Saturday night at Fat Tommy's, table twelve orders two old fashioneds and asks the server what's good. The server says "everything's great!…
